Events
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Disputable Me: Tools and Tricks for Challenging Credit Card Debt
Nearly fifty percent of Americans have been victims of credit card fraud in the past five years. The fallout from fraudulent charges can extend beyond the simple hassle of being…
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Hands-On Tools for TILA Closed End Credit Cases
Consumer lawyers routinely review loans, including auto loans, payday loans, tax loans, and pawn loans. All of this paper is an opportunity: experience teaches that many loans violate the Truth…
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Tax Initiative Professional Development Package
Webinars Tax Implications of Attorneys' Fees in Consumer Cases 1099s and Attorneys' Fees Trees and Fruit: How Fee Agreements May Change the Taxation of Attorneys' Fees NACA Tax Initiative NACA…
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Reg X Claims: The Unqualified Written Request
The Real Estate Settlement Procedures Act (RESPA), as implemented through Regulation X, applies to all federally related mortgage loans with few exceptions. RESPA requires specific disclosures and procedures in connection…
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Reimagine Damages: Automatic Stay and Discharge Violations in Bankruptcy Court
The guidelines that courts use to calculate the actual damages, punitive damages, and attorneys’ fees allowed for bankruptcy stay and discharge violations are constantly evolving. The webinar will highlight new…
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Workflows to Automate Your Solo Practice
Standard productivity hacks don't cut it when you alone are responsible for an entire law practice. This session will cover strategies to create repeatable, step-by-step workflows to run your business,…
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Don’t Make this Mistake—Accuracy: Avoiding the Landmine in FCRA Cases
Credit Reporting Agencies (CRAs) and furnishers rely on three main defenses in FCRA cases: accuracy, damages, and willfulness. Accuracy is the most dangerous defense. When CRAs or furnishers take the…
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Real Estate Settlement Procedures Act (RESPA) 101
Webinars Mastering RFIs and NOEs Essential RESPA Tools for Protecting Homeowners in Times of Job Loss RESPA 101: Drafting Effective Requests for Information and Notices of Error Reg X Claims:…
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Post-Discharge FCRA Claims: Issue Spotting and Intake
Commercial and consumer bankruptcy filings are steadily rising, according to the American Bankruptcy Institute (ABI). Former ABI Executive Director Samuel J. Gerdano has described bankruptcy as providing a “shield for distressed consumers…
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Bankruptcy for Consumer Litigators: What You Should Know When a Bankruptcy Interrupts Your Case
Bankruptcy is a confusing, rule driven area of law. It’s also an area most civil litigators know little about. In this webinar, we will discuss ways to protect yourself and…
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Defending Debtors against First- and Third-Party Creditors
When defending a debt defense case, it’s important to be aware of the unique challenges that arise in cases dealing with third party debt creditors vs. first party creditors and…
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How Consumer Attorneys Can Amplify their Messages by Dealing Effectively with Reporters
Dealing with the media is often a skill that's outside the comfort zone of many consumer attorneys, and that's a shame. They frequently have great stories to tell about injustices…
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Protecting Older Consumers—Research and Resources from the Federal Trade Commission
Join staff members from the Federal Trade Commission (FTC) as they share research and resources about the top consumer protection issues facing older consumers. The webinar will include new analyses…
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Reseller Liability: Consumers’ Rights and Remedies under the FCRA
The Fair Credit Reporting Act (FCRA) applies to consumer reporting agencies (CRAs), which includes resellers. Attendees will learn about consumers’ FCRA rights and remedies against resellers. Attendees will also learn how to issue…
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Revoking Acceptance in Automobile Cases
This webinar will show you how to identify the cases when revoking acceptance is an appropriate remedy for your clients. It will also discuss the steps pre- and post-revocation to…
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Use of Implied Warranties in Auto Fraud Litigation
Breach of Implied Warranty is a hot topic in the area of consumer litigation. There have been many recent developmental changes in this area. This cause of action is not…
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Whom to Sue and How to Get Paid in Auto Fraud Cases
You have a great client and a terrific set of facts. Two important questions linger. Whom should you sue to optimize your client’s recovery? If your defendants refuse to pay…
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FCRA Discovery Series: Understanding Documents from Equifax
Do you want to improve discovery in your fair credit reporting cases? NACA is offering a webinar series detailing the document discovery in a Fair Credit Reporting Act (FCRA) cases.…
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Consumer Protection Concerns for Tenants from the Federal Trade Commission
Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants. The speakers will discuss two recent cases brought by the FTC,…
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FCRA Discovery Series: Understanding Documents from TransUnion
Do you want to improve discovery in your fair credit reporting cases? NACA is offering a webinar series detailing the document discovery in a Fair Credit Reporting Act (FCRA) cases.…
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FCRA Discovery Series: Understanding Documents from Experian
Do you want to improve discovery in your fair credit reporting cases? NACA is offering a webinar series detailing the document discovery in a Fair Credit Reporting Act (FCRA) cases.…
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Tax Initiative Update – 2019
NACA hosted a webinar to update you on our continuing effort to challenge the IRS’ current determination that attorneys’ fees in consumer cases are taxable to your clients. What You…
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FCRA Discovery Series: Understanding Documents from the Big Three Credit Reporting Agencies
Webinars Understanding documents from Equifax Understanding documents from Experian Understanding documents from TranUnion Why These Videos are Helpful Want to improve discovery in your fair credit reporting cases? NACA is…
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How to Succeed in Arbitration: A Three-Webinar Boot Camp
Webinars Pre-Arbitration Considerations and the Arbitration Demand The Preliminary Hearing and Discovery The Arbitration Hearing and Post-Hearing Briefing Why These Videos Are Helpful Arbitration is ubiquitous, and it has profoundly…
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So You Have a Case with a Fee Claim; Now What? Learn How to Maximize your Fee Award
The practice of law is a business, and an important part of that business is getting paid. Whether you are in private practice or working for legal services, getting paid…
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Post-Discharge FCRA Claims: Issue Spotting and Intake
Commercial and consumer bankruptcy filings are steadily rising, according to the American Bankruptcy Institute (ABI). Former ABI Executive Director Samuel J. Gerdano has described bankruptcy as providing a “shield for distressed…
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Protecting Military Consumers—Special Protections and Issues
Join staff from the Federal Trade Commission (FTC) and the Department of Justice (DOJ) as they discuss many of the top consumer protections and issues for members of the military…
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How to Become a Successful Student Loan Lawyer
There are 1.6 trillion dollars in outstanding student loans in the U.S. that affect forty-four million Americans. As attorneys, we need to have a basic knowledge of how to assist our clients…
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Student Loans
Webinars Introduction to Student Loan Cases How to become a successful Student Loan Lawyer Bankruptcy may be the Best Choice for Student Loan Relief Post Election Student Loans in the…
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Fighting for Tenants—Marrying Consumer Protection, Personal Injury, and Landlord Tenant Law
This webinar should be of interest to anyone interested in expanding his or her consumer protection practice by helping a growing and vulnerable population: tenants. We will explore common tenant…
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Developing a Private Auto Fraud Practice
Besides purchasing a home, buying a car is the biggest consumer purchase that most individuals will make in their lifetime. Today, there are there are more than 260 million registered…
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Developing an Auto Fraud Practice: Issue Spotting Auto Claims
Besides purchasing a home, buying a car is the biggest consumer purchase that most individuals will make in their lifetime. Today, there are there are more than 260 million registered…
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Virtual Depositions
The practice of consumer law is going virtual. Video depositions will become the new norm. Harnessing the power of online platforms will allow you to conduct depositions as if you…
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You Should Teach A Consumer Law Course
In the wake of the great recession of 2008, law schools saw a surge in interest in consumer protection courses, covering issues such as mortgages, debt collection, and credit reporting.…
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Discovery Planning and Alternatives to Formal Discovery
What You Will Learn How to create a formal and informal discovery plan to obtain documents and information you need to litigate your case Speakers Matthew Loker is the founder…
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How to Keep the Lights On
What You Will Learn Develop your practice to handle consumer claims and still have a consistent cash flow Speakers Larry P. Smith is a consumer attorney, handling matters involving the…
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Spotting Dealer Add- Ons: Gap, Service Contracts, Etching, Other Extras
What You Will Learn How to determine whether dealers committed fraud through add-ons to the financing contract Speakers Gregory T. Babbitt is a partner at Rosner, Barry & Babbitt, LLP,…
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Introduction to Auto Fraud Finance
What You Will Learn Familiarity with the players, processes, and products that are associated with auto finance fraud Speakers Christina Gill Roseman, represents consumers at Roseman Law Firm, PLLC, with…
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Frame and Structural Damage Cases
What You Will Learn Whether frame and structural damage took place in your client’s vehicle What remedies exist to bring relief to your clients with frame and structural damage cases…
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Handling Warranty Claims Using Mag Moss
What You Will Learn Which federal and state rules provide the best remedies for your warranty claims Speakers Will Geddings is a debtor's lawyer who has spent the better part…
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How to Make Money as an Auto Fraud Practitioner
What You Will Learn Learn about different approach to make money from auto fraud cases Speakers Bryce Bell is the founder of Bell Law, LLC, a law firm dedicated to…
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Litigating Odometer Fraud Cases
What You Will Learn How to determine whether odometer fraud took place What remedies exist to bring relief to your clients Speakers Dana Karni founded Karni Law Firm, P.C. in…
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Litigating Yoyo Claims
What You Will Learn How to spot and investigate yo-yo claims properly Speaker M. Kathi Rawls has been practicing law since 2001. She is a graduate of the Gerry Spence…
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How to Keep the Lights On
What You Will Learn Develop your practice and still have a consistent cash flow How to value your cases and services Speakers Cary Flitter is a highly respected expert in consumer…
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Ethics: Unconscious Bias Against Women in the Law
What You Will Learn How to recognize bias against women How to combat bias against women How to be an ally for women who are facing gender bias Speakers Carolyn…
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Persuasive Writing Tips, Tactics, and Strategies
What You Will Learn How to improve your ability to write persuasive legal documents Speakers Ronald L. Burdge, a known nationwide as a leading Lemon Law attorney, has represented literally…
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The New Kids in Town: Mortgage Sub-Servicers—The Who, What, When, Where, and Why Behind this Network
This webinar will examine a case study of New Residential (NRZ) to provide a current example of how the new sub-servicing model in the mortgage market makes things even worse…
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The “Passive” Debt Buyer Issue
If you are suing debt buyers under the FDCPA, you need to understand the recent Circuit Court of Appeals decisions on whether these entities are debt collectors. Debt buyers are…
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Background Screening CRAs: How to Effectively Conduct Discovery and Attack the Reasonableness of the CRAs’ Criminal Record Matching Procedures
While more than 20 million U.S. jobs were wiped out in April 2020 during the COVID-19 lockdown, the unemployment rate has begun to fall in recent months as the economy…
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Understanding the Metro 2 Reporting Format
If you are litigating FCRA cases involving the Big Three nationwide CRAs (Equifax/Experian/TransUnion) or furnishers to those CRAs, you need to understand the Metro 2 Reporting format. This is standardized…
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Protecting Latino Consumers: Information from the FTC
Learn about the latest scams and consumer issues affecting Latino consumers. FTC staff will share strategies to protect Latino consumers, information on scams affecting Spanish-speaking communities, ways to report problems…
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Nuts and Bolts of Landlord Tenant Litigation
The COVID-19 pandemic is predicted to dramatically increase the number of tenants being evicted from their homes. Because most states ban arbitration clauses in residential leases and also provide for…
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Modern Marketing for the Consumer Rights Lawyer: Using Podcasts, Videos and More
Finding the right clients is a challenge for all law firms and can be exceedingly difficult for consumer rights lawyers, because potential clients don’t often know they have a case…
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Fixing the Attorney Tax Fee Problem: Practical, Litigation, and Legislative Strategies
One of NACA's top priorities continues to be changing the tax law so that consumer law attorneys’ fees are not taxable to your clients. We are always exploring new and…
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What to Ask When You Don’t Know: 30(b)(6) Depositions of Debt Buyers
The deposition of a debt collector is critical to an FDCPA case. It is difficult, if not impossible, to survive summary judgment without it, as most debt collectors refuse to…
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FDCPA & FCRA Claims after Bankruptcy
Consumer bankruptcy filings have seen a precipitous decline due to the COVID-19 crisis with chapter 13 filings down 42 percent year-over year. That is precisely why consumer attorneys need to assure their current…
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ECOA Cases as Companions to FCRA Cases
Fair Credit Reporting Act (FCRA) practitioners are likely familiar with the frustrations of trying to ascertain FCRA damages without solid Adverse Action Notices. Violations of Adverse Action Notice requirements are…
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Introduction to Student Loan Cases
Student loans are not going away, despite what you might want, hear on social media, or advocate for. The CARES Act, which protects only a portion of student loans, will…
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Documents in an Auto Fraud Case
What You Will Learn What documents you need to litigate your auto fraud cases Speakers Mark Aschermann is an attorney in Austin, TX, who has been Board Certified in Commercial…
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The Wheels: Screening for Auto Fraud-Related Claims and Defenses
The Wheels: Screening for Auto Fraud-Related Claims and Defenses
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The Deals: Screening for Auto Fraud Financing Violations
What You Will Learn How to spot common auto fraud claims associated with the vehicle financing, including predatory lending and TILA Speakers Nicholas Mattison is a partner in the firm…
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Consultations, Client Expectations, and Case Management in Auto Fraud Cases-Tips for Beginners
Auto Fraud scenarios are widespread, yet many attorneys reject these potential cases. Arbitration clauses and low reported damage awards have made it harder for consumer law practitioners to run a sustainable…
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Common Dealer Defenses and How to Beat Them
What You Will Learn Become familiar with common dealer defenses, including As Is, client participating in the fraud, and vehicle-usage arguments Speakers Dan Blinn is the Managing Attorney of Consumer…
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Discovery in Auto Cases
Learn what information you can get from dealer-management systems and third parties Speakers Known nationwide as a leading Lemon Law attorney, Ronald L. Burdge has represented thousands of consumers in…
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Public-Private Partnering in Auto Fraud Cases
What You Will Learn Learn how private and public attorneys can work together on auto cases • Determine how to handle attorney fees • Drafting effective fee petitions and retainer…
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Find FCRA Cases within Your Current Client Pool and Spot FCRA Violations
Spot common FCRA violations that are occurring to your current clients Speakers James Brady is a Supervisory Attorney in the Consumer Practice Group at Legal Aid Chicago. Mr. Brady began…
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Setting up your FCRA Case for Success
What You Will Learn How to conduct an effective intake, including for clients at risk of bankruptcy How to determine what steps you need to take to prepare your case…
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Marketing Your Practice to Find FCRA Claims
What You Will Learn How to determine who is your ideal client How to develop a plan to market yourself to ideal client Speakers SaraEllen Hutchison is an experienced consumer…
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Identifying Claims against Furnishers
What You Will Learn How to spot FCRA claims against furnishers How to choose which cases are worth litigating Speakers Suzanne Begnoche represents plaintiffs in matters involving identity theft, security…
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Considerations for the Inclusion of CRAs in Furnisher Cases
What You Will Learn Determine whom to sue and how to best settle cases that include both CRA and furnisher violations Speakers Barry S. Balmuth was lead counsel for the…
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Triage Your FCRA Practice
What You Will Learn Learn how to set up your FCRA practice. Speakers James Francis (Muhlenberg College, B.A. 1992; Temple University, J.D. 1995), co-Founder of Francis Mailman Soumilas, P.C., has…
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Ethics of Advertising
What You Will Learn How to ethically generate client leads and market your services Speakers Scott Hardy has been in the tech industry for 30 years and was on the…
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Tenant Screening and Employment Cases
What You Will Learn How to litigate tenant screening and employment cases Speakers Alexis Lehmann is an attorney at Francis Mailman Soumilas, P.C., who represents individual consumers’ rights under the FCRA…
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Understanding Arbitration Rules for Jams & AAA
Understanding Arbitration Rules for Jams & AAA
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Learn the Game: Basic and Advanced Techniques to Negotiate American Style
What You Will Learn What strategies you need to successfully negotiate your case Speakers Gretchen Reimert Ronald Wilcox has been a consumer protection attorney since 1995, with an office in…
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Dispositive Motions
What You Will Learn Draft and use dispositive motions to further your case goals Speakers Brian L. Bromberg is the owner of the Bromberg Law Office, P.C. in New York…
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Landlord Tenant Package
Webinars Fighting for Tenants—Marrying Consumer Protection, Personal Injury, and Landlord Tenant Law Nuts and Bolts of Landlord Tenant Litigation When Innovation Turns into Exploitation: Emerging Landlord Practices and Tenant Protections…
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Decoding the Rules for Electronic Transactions and Electronic Signatures, including Applications to the TCPA
Are you interested in learning about special (hidden) protections in state law (Uniform Electronics Transactions Act (UETA)) and federal law (E-Sign) to protect consumers in electronic transactions? There are special…
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TransUnion v. Ramirez – Part I: What Does the Supreme Court’s Decision Mean for your FCRA Practice
The Supreme Court's decision in TransUnion LLC v. Ramirez, U.S., 2021 WL 2599472 (U.S. June 25, 2021) will change the way that federal courts analyze standing. This session considers the…
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TransUnion v. Ramirez – Part II: What does the Supreme Court’s decision mean for your FDCPA practice
The Supreme Court's decision in TransUnion LLC v. Ramirez, U.S., 2021 WL 2599472 (U.S. June 25, 2021) will change the way that federal courts analyze standing. This session considers the impact…
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How to Handle Mortgage Loan Modifications After Forbearance
The Consumer Financial Protection Bureau (CFPB) issued a report that warns of widespread evictions and foreclosures once federal, state, and local pandemic protections come to an end, absent additional public…
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Litigating Auto Dealer Claims Post-Ramirez
Following the Supreme Court’s decision in TransUnion v. Ramirez, consumer lawyers will need to take care when preparing complaints and suing auto dealers in federal court. This is especially true…
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Navigating a State Practice Post-Ramirez
In TransUnion v. Ramirez, the Supreme Court’s ruling gave license to U.S. District Courts to systematically dismiss consumer claims for lack of Article III standing. Despite Congress’s creation of statutes…
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NACA-NCLC Facilitator Training Program
Are you interested in taking on a leadership role within NACA or NCLC? Increasingly, both organizations are looking to boost engagement through interactive, roundtable discussions that take place at in-person…
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Truth in Lending Act Package
Webinars: Hands-On Tools for TILA Closed End Credit Cases Introduction to TILA Claims Spotting and Litigating TILA Claims Why These Videos Are Helpful Are you new to Truth in Lending…
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Auto Finance Fraud Package
Webinars Deals: Screening for Auto Fraud Financing Violations Finance Company Liability in Auto Fraud Litigation Introduction to Auto Fraud Finance Spotting and Litigating TILA Claims Spotting Dealer Add- Ons: Gap,…
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FCRA and Bankruptcy Package
Webinars FDCPA & FCRA Claims after Bankruptcy Post-Discharge FCRA Claims: Issue Spotting and Intake Spotting FCRA violations in post-discharge bankruptcy cases Why these Videos are Helpful Consumer attorneys are well…
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Frame and Structural Damage Cases Package
Webinars Frame and Structural Damage Cases Handing Warranty Claims Using Mag Moss Litigating Odometer Fraud Overcoming Roadblocks in Defective Vehicle Cases The Wheels Why These Videos Are Helpful Interested in…
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Tenant and Employment Screenings
Webinars Background Screening CRAs: Employment and Tenant Screening Background Screening CRAs: How to Effectively Conduct Discovery and Attack the Reasonableness of the CRAs’ Criminal Record Matching Procedures Tenant Screening and…
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Loss Mitigation 101
If you want to help homeowners avoid foreclosure, you need to know “Who’s Who” and the types of documents, issues, and entities involved when borrowers need options to cure a…
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So, You Want to Hang a Shingle?
Are you thinking about hanging your own solo practice shingle or starting a small firm? Then this is the session for you. No prior knowledge is needed, as the session…
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Time-Saving Tips in Lemon Law & Auto Fraud Cases
Every trial lawyer is crunched for time. A lawyer’s ability to help potential clients and bring in more business hinges on effectively managing their time. At this virtual round table…
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To be or not to be Practical: Strategies and Best Practices in Negotiating and Litigating Your Fees
No one likes to litigate their fees. This is an open conversation to help you avoid doing so or to better leverage your position if you must.
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Deposing the Corporate Representative
Are you tired of hearing “I don’t know” to every question you ask? Want to improve your questions, or better yet, improve your ability to obtain information from a reluctant…
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Centering Racial Justice and Addressing Debt in Black Communities
Do you want to be more intentional about incorporating racial justice in your consumer debt practice? Are you already engaged in the work and want to share best practices you’ve learned?
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Valuing your Case: A Primer
Want to learn how to effectively value your consumer litigation cases during all phases of the case (consultation, complaint drafting, pre-discovery, post-discovery, and trial)?
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Deceptive Money-Making Opportunities
In this webinar, we’ll present information about the FTC’s work to combat misleading earnings claims, with a focus on law enforcement and policy initiatives.
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2022 Spring Training Materials
Missed the 2022 Spring Training? You can now get access to all the PowerPoint presentations and handouts for the conference. You will have access to materials from all three tracks.…
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2022 NACA Spring Training
FeaturedSheraton Grand at Wild Horse Pass Phoenix, AZ, United StatesNACA’s new Spring Training combines the intimacy of a subject matter-focused conference with the networking and resource opportunities of a large conference. Each year, it will be a gathering of…
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Becoming a Federal Judge: What Consumer and Civil Justice Attorneys Need to Know
The Biden administration has demonstrated a commitment to creating a diverse federal judiciary that includes attorneys from the civil justice community. If you have ever thought about being a federal…
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Marketing in the Ever-changing Landscape of Social Networks
This webinar will cover the variety of social marketing options available to you as a legal professional. If you are a beginner or intermediate-level marketer, are an attorney who wants…
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Class Action Town Hall
NACA is seeking to expand its education offering to help class action attorneys become more successful in their practices. To develop educational programs and resources that meet the needs of…
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Class Action Town Hall 2
NACA is seeking to expand its education offering to help class action attorneys become more successful in their practices. To develop educational programs and resources that meet the needs of…
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What’s in Store in Federal Regulator’s Proposed Auto Fraud Regulation
The Federal Trade Commission (FTC) has finally done it. In 2010, the Dodd-Frank Wall Street Reform and Consumer Protection Act granted the FTC the specific authority to write a rule…
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Defending Nursing Home Collection Lawsuits
There has been a significant increase in collection lawsuits filed against family members and loved ones to collect on nursing home residents' debts. The nursing homes' claims against these third…
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Larios V. Specialized Loan Servicing—Why You Should Pick Your Fair Credit Trial Cases Carefully
Not every FCRA case should be on a trial track, but when you find the right case, it is definitely worth bringing to trial. Seasoned FCRA trial attorneys Stephanie Tatar…
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Solar Fraud: The Tricks and Traps
Door-to-door solar sellers are often experienced fraudsters. They make outrageous promises, use bait-and-switch, get signatures on a tablet that are then applied to predatory contracts, use fake emails to prevent customers…
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Writing the Story of the Case
Skillful storytelling takes a brief from the law school writing course instruction of producing a “just the facts” soullessly objective piece of technical writing to the evocative ground of Atticus Finch moving the entire courtroom.
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Hiring and Training a Virtual Assistant
Are you interested in increasing your firm’s productivity using a virtual assistant (VA)? There are many factors to consider when using an outsourcing firm, including how to vet candidates and…
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How to Run a High-Volume FCRA Practice
Are you interested in learning how to find and handle high volumes of FCRA cases while learning how to avoid the pitfalls of a high-volume practice? If yes, this webinar is for you.
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Debt Defense eCourse
Nearly 30 million Americans have a debt in collections. Given that the average American household has approximately $15,000 in credit card debt, this trend is likely to remain active for the foreseeable future. Furthermore, as unpaid debt is sold to third-party debt buyers for pennies on the dollar, debt buyers use the courts to sue hundreds of consumers in one fell swoop, often without any knowledge that the debt is still owed or that the amount is correct. Learning how to effectively handle debt defense cases and spot affirmative claims with fee-shifting statutes is an excellent path to start a thriving consumer practice.
$200 – $300 -
FCRA 101 eCourse
According to the Federal Trade Commission, approximately 20 percent of Americans have serious mistakes on their credit reports. This impacts their abilities to purchase homes and cars and even to secure jobs. With many Americans currently and projected to be struggling to make ends meet, the need to access credit is crucial to allow families to stay in their homes and avoid car repossessions. Incorrect credit reporting makes home and car loans unaffordable to those most vulnerable. The Fair Credit Reporting Act (FCRA) delineates consumer rights regarding reporting of consumer data and responsibilities of Credit Reporting Agencies (CRAs) and furnishers to provide accurate information.
$425 – $500 -
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Recovering Motor Vehicle Dealer Surety Bonds
Have you ever turned away a good case against a car dealer because they have gone out of business, or you fear that it could happen before you are able…
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Spotting FCRA Violations by Reviewing Your Client’s Credit Reports
he national credit bureaus maintain credit files for most consumers and issue credit reports to third parties based upon the contents of these files. That information includes data about credit…
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SEO Made Simple: How Consumer Protection Law Firms Can Attract New Clients Online
How can you get your firm seen more by consumers looking to hire an attorney? Search Engine Optimization may be the answer. SEO involves more than just adding a few…
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Fair Debt Collections Practices Act Webinar 101
Do you want to get engaged with FDCPA cases but don’t know where to start? This webinar is for you. This session will provide a general overview of the FDCPA…
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FTC Update: Auto Fraud Resources
Buying a car is one of the biggest investments consumers will make and one that many approach cautiously. This presentation will focus on the FTC’s recent auto enforcement efforts (in particular,…
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Ask the FCRA Expert: Leonard Bennett and Chi Chi Wu
NACA continued its Ask the Expert webinar series with two of the nation’s top FCRA advocates: Leonard Bennett and Chi Chi Wu. Chi Chi and Len answered questions on all…
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The Military Consumer: Litigating a Case Involving a Service Member Client
When you have the privilege of representing a service member, there are several pitfalls that can occur during the litigation process. This webinar will review the processes and procedures required…
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Practical Considerations in Bringing Your FDCPA Case
Do you want to gain more understanding of how to evaluate an FDCPA case and put together the complaint? This session aims to provide attendees with practical guidance on how…
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Legal Writing eCourse: Become a Better Legal Writer
Most lawyers live by their writing and most of us can become better writers. The goal of this course is to move you along that process. Please note that the…
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Powerful FDCPA Intake: Taking Great Cases and Making Great Money
Every FDCPA practitioner needs fast, efficient, and effective intake strategies to make your consumer practice hum. This webinar will give you the tools you need, the insights you want, and…
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Spotting Viable Impermissible Pull Claims under the FCRA – 2023
Many consumers feel growing concern about their privacy. As news stories on data breaches emerge almost weekly, consumers are anxious about which of their information is out there and who…
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Defending the Defenders: Representing and Protecting Servicemembers
How to identify methods of protecting service members who are more likely to be targeted by or subject to losses due to auto fraudsters
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RESPA 101: Drafting Effective Requests for Information and Notices of Error (2023)
As the Real Estate Settlement Procedures Act (RESPA) nears its tenth birthday in January 2024, it is clear that it has established itself as the most effective tool that any…
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Life Coaching, Business Coaching & Self-Help Scams: Consumer Rights & Remedies
Life coaching is a $2 billion dollar industry that has grown by over a third since 2015. The global wellness industry is estimated to be worth $1.5 trillion. Online marketing…
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Win Your Auto Case Through Written Discovery and Advanced Discovery Topics
Interested in improving your discovery skills in your auto cases? This seminar will address pre- and post-filing discovery techniques and provide tools to maximize the chance of success. This webinar…
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Make an Impact as a Conference Speaker
Are you interested in becoming a better presenter for NACA and NCLC conferences? Do you want people to remember both what you had to say and who you are? Conferences…
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How to Prepare Your Case for Arbitration
Arbitration is a preferred method of dispute resolution, and attending this webinar will assist you with preparing your client, witnesses, and case for presentation before an arbitration panel.
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No Surprises Act: What You Should Know About Surprise Billing Protections
This webinar will provide a general overview of patients’ rights against surprise medical bills under the NSA, focusing on privately insured and uninsured patients.
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What Can I Expect If I Take a Solar Fraud Case?
If you are getting calls about solar fraud but have not yet taken on any cases, or if you have started taking these cases, but want to learn more, this webinar is for you.
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Ask the Experts with Dick Rubin and April Kuehnhoff
NACA and NCLC are hosting an Ask the Expert webinar series with two of the nation’s top FDCPA advocates: Dick Rubin and April Kuehnhoff. Do you have an FDCPA practice…
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Class Action 101 eCourse
The Class Action 101 eCourse is a three-month online course that will connect you with the community, knowledge, and resources to become a class action attorney.
$200 – $300 -
Predatory Lending: Current Trends and Claim Spotting
Despite well-established laws, predatory lenders continue to make blatantly illegal loans that violate state usury laws. Learn to spot legal claims.
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Credit Repair Organizations Act: Fight Scams, Do Right in Your FCRA Practice, Understand Recent Developments
In a post-Covid era, more consumers are falling prey to scams promising improved credit. Billions of dollars are lost annually by consumers trying to achieve a higher credit rating. The…
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Tenant Screening – Intro and Updates from the FTC
Join staff from the Federal Trade Commission (FTC) as they share information about consumer protection issues relating to tenants. This webinar will provide a great introduction for those new to…
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Picking a Good Session Topic
This webinar and online conversation is geared towards attorneys who are interested in submitting a proposal for a session at the Consumer Rights Litigation Conference or submitting a session proposal for online learning through NACA and NCLC.
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Refining and Developing Your Identity Theft Practice 2024
This webinar is designed to assist consumer lawyers who are familiar with civil identity theft laws in refining their pre-litigation and litigation strategies.
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FCRA Discovery eCourse Part 1
Mastering discovery challenges is the most important skill attorneys need to get the evidence to succeed at trial and settlement negotiations. Knowing what to ask for and when is one…
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FCRA Case Valuation eCourse Part 1: What is my Credit Reporting Case Worth?
Your time is precious and limited. Whether you take only a handful of credit reporting cases a year or if you see a high volume of cases, having a strong…
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Ask Ira: NACA Tax Update
As another tax season begins, more and more consumer clients are receiving 1099s for income they did not receive (your attorney fees). During the Q and A Session, Ira will…
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Introduction to Buy Here Pay Here Cases 2024
The current judicial environment makes it a great time to help clients who have been harmed by car dealers and make money too.
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Electronic Funds Transfer Act: What to Know
This webinar will discuss how consumer protection attorneys can utilize EFTA as a tool to get some of these victims their money back from the financial institution.
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How to Choose Consumer Law Specialties
Are you considering or have you just started your own firm? Are you new to consumer protection law? Are you thinking about transitioning to a new sub-specialty within consumer protection…
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Suing the Government under the Fair Credit Reporting Act
Like private companies, federal agencies furnish information about consumers to credit reporting agencies and use consumer reports prepared by credit bureaus. But although consumers can sue private companies for violating…
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How to Win your Yo-Yo Case in a Jury Trial
This webinar will highlight lessons learned from taking a yo-yo (spot delivery) car fraud case to a successful jury trial.
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Navigating FCRA Issues for Student Loans
Student loans frequently appear on credit reports, often with significant errors. The Fair Credit Reporting Act (FCRA) offers essential protections for borrowers with student loan debt, but navigating these protections…
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Residential Rental Debt Collection
How to identify common challenges to the claimed amount of rental debt
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Building a Better Federal Bench
This webinar is for anyone who is interested in learning more about, or getting involved in, the judicial nominations process.
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Advanced RESPA: What to do after Motions to Dismiss
The upcoming advanced webinar is designed to equip legal professionals with the expertise needed to navigate the complexities of litigation and trial after motions to dismiss.
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Piercing the Light: E-Sign in Solar Cases
This webinar will help you examine whether you can use eSign laws (UETA) to help resolve your cases.
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UDAP Gold: Lessons to be Learned from the Landmark Decision of Dwyer v. Ameriprise
This seminar is geared towards helping you to present successful arguments on why statutory additional (treble) damages should be awarded.
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Solar Fraud 101 eCourse
The goal of the eCourse is to help attorneys efficiently prepare successful solar fraud cases for litigation and arbitration, without breaking the bank.
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Exploring Advanced EFTA Strategies, Tips and Consumer Protection Laws
This webinar will equip you with the tools and knowledge to effectively handle EFTA and understand its similarities with the Fair Credit Billing Act (FCBA) and intersection with more commonly used statutes such as the FDCPA, and FCRA.
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Online Q&A Session with Ira on NACA’s Fellowship Programs
Ira Rheingold will provide details about NACA's summer and 2-year consumer law fellowships and answer your questions about how you can bring a fellow to your firm.
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Mastering Wrongful Repossession Cases
This webinar should be attended by any attorney representing consumers who handle wrongful repossession cases.
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Tackling Unique Issues in Electric Vehicle Lemon Law Litigation
Join us to learn how to handle the unique obstacles and challenges consumers face when purchasing new electric vehicles.
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Consumer Protection Issues Affecting Older Adults’ Financial Security: A Primer on Housing Issues (CFPB), Scams and Resources (FTC)
The speakers will cover housing issues older adults face as they age, the most commonly reported frauds and scams, agency policy updates, and available consumer-facing resources.
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Successfully Litigating Class Action Cases as Solo Practitioners
Solos, learn how you can make class action litigation more approachable and how to spot potential class-worthy claims in your case files.
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Using AI to Improve Your Presentations
Join NACA’s Education Director, Rebecca Smolar and NCLC Senior Attorney Andrea Bopp Stark for a demonstration and conversation about how generative AI apps like Chat GPT and Gemini can give you ideas that you can use to improve your presentation.
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Bring the FCRA into Your Legal Services Practice
Learn how to integrate the FCRA into your practice, starting with introductory steps for issue spotting and case development.
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Helping Transgender Consumers under the FCRA
Credit and background reporting problems can be frustrating for any consumer to resolve. But transgender consumers face unique challenges when confronting these problems. They often encounter common issues with the…
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Successors in Interest Cases 2024
What happens when a borrower dies or a home is transferred through divorce, transferring the home to an owner who is not the original borrower? A ripple effect of the…
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Beating Back Experian’s Attempts to Compel FCRA Claims into Arbitration
This webinar will focus on those strategies and discuss in detail the arguments and approaches when confronting an Experian motion to compel arbitration.
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Stop the Insanity! – Learn how TCPA Can Turn Spam into Cases
How would you like to collect $1,500 every time your phone rang with yet another fake solicitation to update non-existent warranties, or buy health care coverage? The Telephone Consumer Protection…
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NACA’s Business Development eCourse 101: Build a Successful Consumer Law Practice
Your success as a small law firm is just as dependent on your skills as a litigator as it is on your ability to successfully manage your small business. It’s…
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How to Effectively Search the CFPB’s Consumer Complaint Database
The Consumer Financial Protection Bureau (CFPB), a federal government agency, collects consumer complaints about credit cards, mortgages, bank accounts, student loans, consumer loans, credit reporting, money transfers, debt collection, and…
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What to Do with Solar Panels in Bankruptcy
More and more there are bankruptcies of solar panel installers. Also, there are increasing numbers of individuals who want to get rid of their solar panels through the bankruptcy process.…
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Fighting against Fraudulent Practices in Reverse Mortgage Servicing
Some mortgage companies exploit seniors through deceptive reverse mortgage practices, including improper charges or payments related to tax payments, homeowners’ insurance and occupancy certifications. This webinar will explore potential breaches…
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Bankruptcy may be the Best Choice for Student Loan Relief Post Election
Have you been wondering how the new ED guidelines for discharging federal student loan debt in bankruptcy may help in your practice? This webinar will explore potential relief for student…
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Introduction to Consumer Law Package
Webinars - Spotting FCRA Violations by Reviewing Your Client's Credit Reports - Developing an Auto Practice Part: Issue Spotting Auto Claims - Debt Defense - Fair Debt Collections Practices Act…
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Consumer Protection Issues in Real Estate After the National Association of Realtors Settlement
Real estate brokers have enjoyed decades of freedom from regulation and accountability, resulting in commission levels about twice that of comparable nations. The NAR settlement exposed the underlying anti-competitive practices,…
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Preparing for Trial and Drafting the Pretrial Documents- What You Need to Know and Do
You have defeated the motion for summary judgment and the case is set for trial. Now what do you do? Two experienced NACA trial attorneys will let you know the…
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Mastering RFIs and NOEs: Essential RESPA Tools for Protecting Homeowners in Times of Job Loss
As more federal workers lose their jobs, the number of loan modifications and foreclosures is expected to increase during this challenging period of job transition. Real Estate Settlement Procedures Act…
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Beginner’s Guide to Unfair and Deceptive Acts and Practices Statutes in Auto Cases
Almost every state has an Unfair and Deceptive Acts and Practices Statutes (UDAP) consumer protection statute modeled after the one developed by the Federal Trade Commissions. These statutes are generally…
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Basics of Evaluating FDCPA Claims
Total consumer debt is at an all-time high. American households hold $18.036 trillion of debt, averaging $105,056 per family. With a jobless rate of four percent, a good percentage of…
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Student Loans in the Eye of the Storm: What Attorneys Need to Know Now
Not a day passes with this new administration where we don’t wonder what is going on with student loans. Combine that with the National SAVE lawsuit in the 8th circuit,…
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Identifying Furnisher Claims
Furnishers of information to the credit bureaus play a key role in ensuring the accuracy and integrity of credit reporting. Furnishers also have important responsibilities in investigating consumers’ disputes of…
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Defending Against HELOC Foreclosures
If you're a consumer attorney looking to expand your toolkit and better serve clients facing foreclosure, this webinar is essential. As zombie HELOCs resurface and put vulnerable homeowners at risk,…
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Storms, Claims, and Coverage: Exploring the Complexities of Bringing Homeowner Insurance Claims
With the dawn of the era of climate change, the increase of extreme weather events nationwide has led to a corresponding spike in the number of homeowners and commercial insurance…
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Spotting FCRA Violations in Post-Discharge Bankruptcy
One of the primary purposes of bankruptcy is to give an honest individual debtor who finds themselves in financial hardship a “fresh start.” Often, however, consumers who have dutifully completed…
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Ask the Auto Fraud Experts: Daniel Blinn and Nicholas Mattison
Do you have an auto practice, or are you considering adding auto to your practice areas? Want to get help with spotting, valuing or litigating your auto cases? Interested in…
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FCBA 101: Enforcing Consumer Credit Card Billing Protections and Maximizing Client Recoveries
This webinar is designed to help attorneys navigate the FCBA’s critical protections for consumers, particularly the unauthorized use and billing dispute provisions that apply to open-end credit accounts.
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You Won Your Case, Now What: Collecting Consumer Judgements 2025
Sometimes consumer advocates win a case, but the defendant doesn’t pay. As a community, we need to do a better job of collecting our clients’ judgments. Not every judgment is…
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Meet the Experts: Ashlie Tarpley
NACA is hosting a “Meet the Experts” session with current and former CFPB attorneys and staff to help them connect with NACA member and projects. If you are interested in meeting a potential expert to help you with your case, please join the session. The first session will be featuring Ashlie Tarpley.
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FCRA 101: Documents for Inaccuracy, ID Theft and Mixed File Cases
This introductory presentation covers how to identify and gather key documents for building Fair Credit Reporting Act cases under §§1681e(b), 1681i, and 1681s-2(b).
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Intake That Works: What Auto Fraud Attorneys Wish They Knew Sooner
Whether you're new to auto fraud litigation or a seasoned practitioner looking to refine your client screening process, this CLE offers valuable insights straight from the trenches. Intake is often the most critical phase in an auto fraud case—done right, it can save countless hours and thousands in costs. Done wrong, it can leave you entangled in unworkable cases with little hope of recovery.
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EFTA Intake Strategies: What Great Consumer Lawyers Always Ask
This webinar will teach you how to identify EFTA violations at the first client contact, separate the viable claims from the noise, and position the case for maximum recovery under both the statute and Reg E.
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Medical Debt Defense— Defenses and Aggressive Counterclaims You Can Use in your State (2025)
This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.
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Consumer Law Meet-Up
Bailey Glasser LLP 1055 Thomas Jefferson St NW, Ste 540, Washington, DCJoin colleagues for a fun get-together and light refreshments at Bailey Glasser's offices in Washington DC. All NACA members, attorneys advocating on behalf of consumers, legal aid attorneys and law…
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Ask the FDCPA Experts: Stacy Bardo and Angie Robertson
Stacy Bardo and Angie Robertson will be available for an online question and answer session on all topics related to determining viable FDCPA claims or defenses.
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How to Issue Spot and Litigate FCRA Cases Involving Inaccurate Tenant Screening Background Check Reports
If you are investigating and/or litigating FCRA cases against some or all of the main players in the tenant screening world you need to understand how to effectively issue spot and conduct discovery to increase your settlement leverage, prevail on your claims at summary judgement, and ultimately win at trial.
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Creative State Tools in Forced Arbitration Policymaking
NACA's Learning PlatformThis webinar will cover recent efforts to chip away at forced arbitration, and how to replicate these creative strategies at the state level to fight back against this often harsh and unjust process.
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How To Help Shape Your State’s Laws
This presentation will provide an overview of how to get started, who to engage with, what to expect from the process, who and what to watch out for, and how to evaluate your progress.
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Truth, Trust, and Taboos: Ethical Consumer Advocacy for Immigrant Clients
This session will help attorneys strengthen their consumer law practice, ensuring they can effectively protect and advocate for immigrant clients in today’s legal environment.
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Marketing Made Simple: Putting NACA’s PSA Videos to Work for You
NACA has developed a series of consumer-friendly animated videos to help you educate, protect, and empower your clients and community from fraud – as well as establish you and your firm as experts in this practice area. In this webinar, you’ll learn simple and effective ways to integrate these videos into your practice.
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How to Successfully Moderate a Conference Session
This webinar is for those organizing or participating in a conference session to learn practical techniques for moderating with confidence—so you can keep sessions focused, engaging, and impactful.
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The Business of Debt Defense
Hear from two experienced practitioners who use debt defense cases as the springboard for the rest of their practice, and you’ll learn the tips and tricks that they have found to be the most impactful.
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FCRA 101: Issue Spotting
This session is designed to help consumer protection attorneys spot FCRA issues hiding in plain sight and understand when a client’s problem might be an FCRA case.
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Building Trust: Partnering with Communities to Fight Scams
This webinar will show how attorneys can use NACA’s scam prevention videos and resources to collaborate with community-based organizations.
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Choosing a Venue for Consumer Claims in Bankruptcy
This session is designed to help bankruptcy practitioners and consumer law practitioners alike analyze the proper venue for their consumer law claims related to bankruptcy cases.
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When Innovation Turns into Exploitation: Emerging Landlord Practices and Tenant Protections
What new tools like tenant portals, fintech payment systems, and RUBS billing are affecting tenant rights.
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Energy Suppliers: How to Protect Consumers
Participants will be provided information and tools to better understand the competitive energy market, the consequences of shopping with an energy supplier, and how to protect against the negative impacts of shopping.
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Consumer Law Trends in Bankruptcy Cases
What are common consumer claims found in bankruptcy cases
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Wire Transfers: Can’t Live with Them, Can’t Live without Them
This webinar will explore strategies and remedies for handling wire fraud cases.
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Business 102 eCourse: Building and Optimizing Your Consumer Law Practice
The Business 102 eCourse will provide you with the tools and community you need to manage a successful law practice.
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Federal Mortgage Servicing Updates
Learn how to identify the relevant federal investor and understand the current default and loss-mitigation guidelines for FHA, VA, Fannie Mae, Freddie Mac, and USDA loans, so you can better advise your clients when they fall behind.
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Medical Debt—Defending Your Clients Against Medical Bills and Aggressive Collection Actions (2026)
This webinar will appeal to both private practitioners and legal service attorneys who need defenses against medical claims and want to explore counterclaims that can range from single counterclaims to possible class actions.
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From Outreach to Impact: Growing the Consumer Bar and Your Practice
Join NACA Board Member David Chami and his partner Sylvia Bolos to learn how to build powerful, long-term referral relationships in your community.
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Predatory Lending: Current Trends and Claim Spotting (2026)
Despite well-established laws, predatory lenders continue to make blatantly illegal loans that violate state usury laws. Learn to spot legal claims.
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Discovery Strategies in Solar Fraud Litigation: Uncovering the Financing Schemes
This webinar is designed for attorneys who already litigate solar cases and want to sharpen their discovery strategy.
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EFTA 101
If you want to better understand when the EFTA applies, please join us for this webinar.
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Nuts and Bolts of Litigating FCRA 1681s-2(b) Claims
This webinar will provide a general overview of the FCRA’s statutory framework against furnishers of information and how it differs from claims against the credit bureaus.
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Get Ahead of the Curve: Navigate Today’s Student Loan Landscape
Get the most up-to-date answers from our panel of student loan gurus. We’ll separate fact from fiction and dispel the myriads of internet myths out there put forth by You-tube “experts.”
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Battle for Consumer Protections: Using Lessons from New York’s UDAAP Campaign to Inform Other Advocacy Efforts
Join us for a conversation about how lessons from our New York battle can inform advocacy efforts everywhere.
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Fraudulent Practices in Mortgage Servicing – When Clients with Clean Hands are Falsely Accused of Mortgage Default
So, are you ready to equip yourself with the tools needed to identify potential violations and take action against fraudulent practices in mortgage servicing?
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Fighting Back Against Third Party Debt Buyers & Predatory Debt Settlement Practices
Join us for an informative and practical webinar as we take a closer look at two growing threats facing consumers: third-party debt buyers and predatory debt settlement companies.
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Trends in Homeownership Scams and Solicitations: Spotlight on Seniors
The presentation will cover why seniors are particularly susceptible to undue influence and fraud.
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FCRA Case Strategy: Turning Everyday Cases into Strong Outcomes
If you like FCRA cases, know the basics and are interested in getting the most out of the cases that come through your door, this webinar is for you.
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Discharged But Not Done: Navigating the FDCPA in Consumer Bankruptcy Practice
Attendees will learn where to look to find potential FDCPA claims in their bankruptcy practice.
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Common Problems and Solutions When Defending Debtors
This course will help prepare attorneys less experienced in debt defense to identify common issues and defenses that may arise in their cases.
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Requesting, Obtaining and Using Machine-Generated Evidence
How to target and tailor your systems-related discovery requests
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Education Listening Session for Legal Aid Attorneys
Legal Aid Attorneys: Help Us Shape the Future of Consumer Law Education!
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Analysis of a Big Verdict in a Small Conservative Town
Learn the ins and outs of putting a UDAP auto case together, trying it and winning, no matter what the jurisdiction.
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FTC’s Preservation of Consumers’ Claims and Defenses Rule (aka the “Holder Rule”)
The Holder Rule is an excellent law to use in many finance fraud cases and is a must know for every auto fraud and solar fraud practitioner.
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Arbitration 101 eCourse
The Arbitration101 eCourse gives you the knowledge, skills and strategies to make arbitration part of your practice.
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Issue Spotting Common Auto Claims
This webinar is aimed at consumer attorneys who are either starting a new practice or looking to expand into the area of auto fraud.
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The ABCs of Solar Fraud: Getting Started on Solar Fraud Cases
This webinar will provide the foundation you need to evaluate potential solar fraud cases.
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Understanding Documents from Experian
nderstanding what information to request—and how to use it effectively—can make a significant difference in the strength of an FCRA case. This webinar will help consumer attorneys identify the key documents, data, and other materials relevant to claims involving Experian, providing practical guidance on the information that can support case evaluation, discovery, and litigation strategy.
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2026 NACA Membership Survey Results
Learn what’s on the top of NACA members’ minds, how they are doing in their practice, and most importantly, what NACA is doing to keep up with your needs as…
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Maryland Consumer Symposium
UMD Law School 500 W Baltimore St, Baltimore, MD, United StatesThe inaugural Maryland Consumer Symposium brings together consumer attorneys from the private bar, legal services attorneys, and government leaders to for a day of exciting speakers, hands-on learning opportunities, and…
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